Service
We provide comprehensive management support services to clinics across a wide range of medical fields in Japan and overseas, while advancing diversification into new areas, including our corporate business, and expanding our operations globally.
Service 01.
Management Support for Medical Institutions
Creating an environment where medical institutions can focus on care
Running a medical institution involves many specialized areas distinct from clinical practice, such as customer acquisition, branding, talent development, and digital transformation (DX). As a Medical Services Organization (MSO) that supports all of these in an integrated way, SBC helps physicians devote themselves to care with confidence. Listed on the U.S. NASDAQ market in 2024, we draw on management expertise and data built over 25 years to stand alongside clinics at every stage, from opening to growth.
In Numbers
*1. Includes franchised SBC brand clinics, Rize Clinic, Gorilla Clinic, AHH, JUN CLINIC, OrangeTwist
*2. Includes franchised SBC brand clinics, Rize Clinic, Gorilla Clinic, AHH, JUN CLINIC
*3. Excluding free counseling
*4. Repeat Rate count for AHH and JUN CLINIC is estimated based on the ratio to annual customer count at SBC brand clinics, Rize Clinic, and Gorilla Clinic
*5. Percentage of customers who visited franchisee clinics two or more times
Group Structure
In Japan, through our subsidiary SBC Medical Group Co., Ltd., we provide management support to clinics across a broad spectrum of fields, from aesthetic healthcare to a range of insured medical care. Overseas, we operate directly managed clinics in markets such as Vietnam from our base in Singapore, and we hold a minority investment in OrangeTwist in the United States, building a structure that delivers reliable medical services to customers around the world.
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Support Areas
Support Areas 01.
Management Analysis & Advisory
We conduct financial analysis of clinic operations, offer recommendations to management, and identify the KPIs (Key Performance Indicators) essential to each business and format, providing franchisees with management guidance aimed at improving those metrics.
Support Areas 02.
Branding & Business Development
Drawing on market research and evidence such as customer needs, we develop new business formats that broaden our reach across medical fields. While building brand value for Shonan Beauty Clinic and others, we respond to a wide range of concerns, hopes, and lifestyles across dermatology, dentistry, hair loss treatment (AGA), fertility treatment, ophthalmology, aesthetic surgery, regenerative medicine, and more.
Support Areas 03.
Marketing Support
So that franchisees can offer the right services at the right price to customers, we provide marketing support through menu revisions and the development of new treatments based on market data and customer needs, the introduction of the latest equipment in partnership with major medical device manufacturers, and the planning and review of promotional campaigns that leverage mass advertising and digital marketing.
Support Areas 04.
DX & AI Support
We design a seamless customer experience from booking to visit, and drive management visibility through our proprietary customer management system. In 2026 we established a new technology structure and began building an "automated management infrastructure" that harnesses clinical and operational data from 6.6 million annual visits. From AI-assisted decision-making to the optimization of day-to-day operations, we are advancing the very way medical management works.
Support Areas 05.
Clinic Development & Operations Support
Leveraging the scale of our large network, we provide clinic development support such as medical equipment rental, the procurement of medical supplies and equipment, optimal tenant sourcing, and interior construction. We further deliver end-to-end operational support, including the maintenance that keeps clinics running smoothly before and after opening, supporting franchisees' sustainable growth from the ground up.
Support Areas 06.
Healthcare Quality & Safety Support
To help franchisees provide safe, reliable care, we support the development of quality and safety management systems. Through technical management under our "OP-Rank" system, safety verification of new equipment, training led by external instructors, and group-wide mechanisms for sharing cases and knowledge, we support the continuous improvement of clinical standards and safety on the ground.
Clinic Brands
With more than 20 brands, We support the management of medical institutions across a diverse range of fields. To meet increasingly varied customer needs, we deploy the optimal brand for each target, generating value across the network as a whole.
Aesthetic Healthcare
Total Aesthetic
Male Focused
Aesthetic Surgery Focused
Dermatology Focused
Non-Aesthetic Healthcare
Alopecia Treatment(AGA)
Dentistry
Fertility Treatment & Gynecology
Orthopedics & Ophthalmology & Others
Global Healthcare
Aesthetic Dermatology & Salon
Total Aesthetic
MedSpa
Service 02.
Global Business Expansion
Bringing the medical-management expertise and business model honed in Japan to the world
In the United States, we have entered the MedSpa market through a strategic investment in OrangeTwist; in Southeast Asia, we are expanding our clinic network primarily through M&A. Together with partners in each region, we aim to improve access to medical care worldwide.
- Generating stable revenue on the strength of our position as the No.1 brand by number of aesthetic healthcare clinics
- Further expanding market share through a multi-brand strategy in dermatology
- Diversifying into non-aesthetic fields such as orthopedics, fertility treatment, dentistry, and ophthalmology
- Funding investment in global expansion through the earning power of our core business
- Entering the MedSpa market through a strategic minority investment
- Pursuing the fast-growing Longevity market in the U.S.
- Combining SBC's high-quality, high-turnover model with our local partner's luxury experience
- With an eye toward exporting our proven business model to Japan and Asia
- Driving expansion across ASEAN from our base in Singapore
- Expanding mainly through M&A while building trusted relationships with local partners
- Promoting the mutual exchange of knowledge, including academic exchange with local medical-education institutions
- Also exploring cross-border B2B business for corporate clients
Service 03.
Corporate Business
Through our B2B business, the Group works alongside companies and medical institutions to support the environment surrounding people and organizations. Through a diverse range of approaches, including employee-benefit services, we address the challenges facing organizations and the medical front line, contributing to a sustainable society.
SBC Medical Group's employee benefits service
Corporate Employee-Benefit Program
Leveraging the clinic network we support, we provide a wide range of medical services as employee benefits. We support companies' health management and engagement, working toward a society where everyone can thrive.
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